About DR PREPPER USA

Built by operators.
Run for the brands we serve.

We're a Southern California 3PL on a mission to end fulfillment chaos — with three warehouses near the Ports of LA & Long Beach, same-day shipping, and 99.9%+ order accuracy.

At a Glance

Who We Are Today

3
SoCal Warehouses

Minutes from the Ports of LA & Long Beach — the country's busiest inbound lane.

99.9%+
Order Accuracy

Measured every shipment, every month — not a claim, a standard.

1M+
Orders Shipped

Across DTC, Amazon FBA/WFS, Walmart, TikTok Shop, and B2B retail.

Same‑Day
Shipping Cutoff

Orders placed before 12PM PST ship the same business day — guaranteed.

DR PREPPER USA fulfillment warehouse floor
Our Story

Why we started DR PREPPER USA

We started DR PREPPER USA because we were tired of watching good ecommerce brands get burned by 3PLs that over-promised and under-delivered. Lost pallets. Surprise fees. Customer support that measured response times in days instead of hours.

As operators ourselves, we built the company we would've hired. Three warehouses close to the ports so inbound containers clear quickly. A real-time portal so you're never in the dark. Transparent pricing with no setup fees and no surprise invoices. A team that picks up the phone.

Today we ship for brands doing 100 orders a month and brands doing 100,000. The playbook stays the same: treat every SKU like our own, every order like our reputation depends on it — because it does.

“Fulfillment isn't glamorous. It's the back-of-house work that decides whether a brand scales or stalls. We'd rather earn that trust than pitch it.”

— The DR PREPPER USA Leadership Team
What We Stand For

Our Core Values

The principles that shape every decision — from how we hire to how we handle your inventory.

Accountability without excuses

If we break it, we own it. If we miss it, we make it right. Our guarantees aren't marketing copy — they're contractual.

Precision over volume

We'd rather ship 10,000 orders perfectly than 12,000 with errors. Accuracy compounds into customer loyalty; mistakes compound into refund queues.

Partners, not vendors

Your growth is our growth. We'll flag cost-saving opportunities, suggest carrier swaps, and push back when we think you're making a bad call.

Simple beats clever

Transparent pricing. A portal anyone can use. A phone number that connects to a human. Logistics is complicated enough — the relationship shouldn't be.

Respect on the warehouse floor

Our picker, packer, and receiving teams are why brands stay with us. We invest in them — training, tools, and pay — because they're why the other values work.

Our Team

Meet Our Leadership

The driving force behind our commitment to excellence.

Portrait of Estes Kefauver

Estes Kefauver

CEO & Co-Founder

Portrait of Dustin Johnson

Dustin Johnson

President & Co-Founder

Portrait of Minnie Pearl

Minnie Pearl

VP of Client Success

Portrait of Roy Acuff

Roy Acuff

VP of Operations

Our Guarantees

Guarantees, Not Just Promises.

Four promises we put in writing — because fulfillment shouldn't be something you have to chase.

Inventory Accuracy

We count what's on the shelf against what's in the portal. If we lose it, we pay for it — at your cost basis, not ours.

Order Accuracy

Wrong item, wrong quantity, wrong address on our end? We eat the reship and the apology — no chargebacks to you.

Same-Day Shipping

Orders in by 12PM PST ship the same business day. If we miss it, the fulfillment fee on that order is on us.

Receiving SLA

Inbound shipments checked in within 48 hours of arrival. Faster check-in means faster selling — and fewer FBA chargebacks.

The original DR PREPPER USA warehouse team standing on the floor
The original DR PREPPER USA team in 2015

Nearly a decade of
fulfillment excellence

In 2015, our co-founders were on their third 3PL and at their wits’ end.

Their consumer goods ecommerce company was growing rapidly,
but fulfillment was a major problem.

Late deliveries to customers, lost inventory,
and package mix-ups were costing them dearly—
in both profit and customer loyalty.

One problem? Their inbound volume was dense and port-bound. The 3PLs were struggling with the (literal) heavy lifting.

This was the moment DR PREPPER USA was born.

And since our very first client was our owners’ ecommerce company, we began building our operations to handle big, heavy, port-bound fulfillment from day 1.

Nearly 10 years later, we’ve made every mistake in the book and become a learning machine relentlessly focused on world-class fulfillment.

Ready to Scale Your Fulfillment?

Join growing brands who trust DR PREPPER USA to handle their logistics.

Get a Free Quote Today
About DR PREPPER USA — Southern California 3PL Built by Operators | DR PREPPER USA